Frequently Asked Questions
Our customers are very important to us, and we want to make sure you have everything you need. Learn more about our shop's policies and ordering info below. If you can't find what you are looking for or need immediate assistance, please contact us via phone or email and we'll be happy to help!
Policy Info
We delivery within 10 mile radius of our shop address 401 N Riverside, Gurnee IL 60031
Yes we can. We deliver to local funeral homes daily. if your funeral home is outside our normal delivery range, please give us a call at phone number +1 224 622 7337, we may be able to accommodate special requests.
Yes we do!
If the hospital is outside our regular delivery area, please call us at +1 (224) 622-7337 — we may be able to accommodate special requests.
Yes, we do. Nothing brightens someone’s day like flowers.
If the nursing home is outside our regular delivery area, please call us at +1 (224) 622-7337 — we may be able to accommodate special requests.
Of course we do!
If the retirement community is outside our regular delivery area, please call us at +1 (224) 622-7337 — we may be able to accommodate special requests.
Ordering Info
Oh no! We apologize for the inconvenience. If the problem persists, please call us at +1 224 622 7337 and we are more than happy to help you over the phone.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
We accept the following payment types: Visa, MasterCard, Discover Network, American Express, PaypalFast, ApplePay, Google Pay
We’re glad you ordered with us! As a small business, we care about giving our customers the best service we can, but we also need time to ensure we provide you the freshest flowers and accurate delivery! We require a 48 hour notice for all deliveries, but if you need your flowers sooner (we understand, sometimes we forget a birthday until the day before too!) then please call us and we’ll do our best to accommodate you. Or you can try walking into our store and grabbing one of our beautiful bouquets that we make daily for display!”
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